Director of Digital Transformation Office


New Haven, CT, US, 06510

Category:  Information Technology

Feel Good About Doing Good

The Knights of Columbus is a tax-exempt Catholic fraternal benefit society that provides financial security to members and their families through our life insurance, long-term care insurance, disability income insurance, investment and annuity products. Charity is at the core of our missions: our profits are donated to help those in need and to support our faith - $1.73B over the past ten years.


While we have many employees who are not Catholic, we follow the Church’s teachings in our investment strategies and our employee benefits. As part of our religious mission, we support the pro-life cause by contributing to the March for Life and pregnancy resource centers, we oppose assisted suicide and euthanasia, we are evangelists for the Catholic faith, and we help Christians who are facing religious persecution in the Middle East.  We all work together to support our two million members as they volunteer to help others in their parishes and communities around the world.


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The Director of Digital Transformation Office provides oversight of KofC’s Digital Transformation Office (DTO), establishing the structure to set up and manage multiple strategic initiatives at scale with consistent execution approaches, driving change management efforts and ensuring value delivery.

The DTO Director must have the ability to understand KofC’s business capabilities, develop and cultivate stakeholder relationships, and guide successful outcomes across multiple business units and complex programs to meet the organization’s strategic goals and objectives. The DTO Director drives impact and minimizes value leakage by focusing on delivering value through initiatives vs. simply tracking progress. The DTO Director drives the day-to-day processes with relentless focus on fact base to support value delivery and change management.

The DTO will establish and manage a digital transformation roadmap aligned with business priorities, evaluate program health of key initiatives, and intervene in programs to ensure they reduce risks, drive actions, and deliver successfully. The DTO will support dealing with cross-program dependencies, resource constraints, vendor performance, finances and invoicing, reporting, and transitions from transformational states to steady state operations.

The DTO’s objective is to help select programs to be staffed appropriately, negotiate allocations, and minimize distractions on those resources with regards to daily operations and lower priority work efforts. This includes being able to manage in a matrixed environment and collaborating effectively with steady state delivery and support teams.

Core Responsibilities


  • Supports strategic planning with business and IT.
  • Collaborates with Enterprise Strategic Portfolio Management capability and leadership
  • Conducts research to solve complex business and technology challenges.
  • Supports development and presentation of business cases for strategic initiatives.
  • Support the prioritization of requests, scoping efforts, budgeting, staffing, and funding for new digital transformation initiatives.
  • Supports digital transformation roadmap creation and sequencing, and clear communication to realize transformation impacts.


  • Establishes and manages transformation methodology and approaches.
  • Ensures programs are appropriately planned and adhere to the methodology.
  • Monitors, measures and assesses health of key programs identifying immediate actions to improve outcomes.
  • Collaborates with Business and IT leaders as part of a matrixed organization to achieve the goals of stakeholders.

Skills Qualifications


  • Demonstrated experience in problem solving, stakeholder management, business and digital acumen, analytical thinking and communication.
  • Proven track record of leading, managing and developing high performing teams
  • Possesses a full range of application management, strategic management, business process improvement, financial management, strong leadership and influencing skills
  • Expertise with a broad base of digital web and mobile products, technologies, platforms, patterns, frameworks, and methodologies
  • Excellent presentation and communication skills
  • Understands, explains and presents complex ideas to audiences at all levels in a persuasive and convincing manner
  • Has a broad and deep business knowledge, including the activities and practices of other organizations
  • Has a deep understanding of the industry and the implications of emerging technologies for the wider business environment
  • Experienced in application management delivery methodologies (agile, iterative, DevOps, waterfall, testing, micro-services, lean six sigma, etc.)
  • Knowledgeable in IT Service Management and experienced in ITIL Service Design, Service Operation and Service Transition
  • Ability to successfully resolve conflicts
  • Ability to drive and move a team to completion of goals
  • Prove track record of developing staff
  • Experience in a multicultural environment



  • BS or BA in Computer Science or Business Administration
  • 10-15 years of IT and business experience with at least 5 years of leadership experience in managing multiple, large, cross-functional teams or projects and influencing senior level management and key stakeholders or equivalent combination of training and experience
  • PMI / Prince 2 certification desired
  • ITIL Foundation certification desired


The wage range for this role takes into account a broad array of factors that are considered in making compensation decisions, including but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs.  The range below applies as long as the work is performed in Connecticut; the Knights of Columbus reserves the right to adjust the wage range if the position is performed in another location.  At the Knights of Columbus, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $126,100-220,500. 

Authorization to work in the United States is required

This position is not eligible for visa sponsorship 

Physical Demands

Must be able to remain in a stationary position for a majority of the workday.

KofC Cares

Our mission is focused on family and faith, and we support our employees in seeking a balanced life.


Employee benefits include:


Time Away: 13 paid holidays per year in addition to vacation and paid sick leave, and flexible workweek schedules.


Professional Development: Certifications, designation, and tuition reimbursement.


Retirement Benefits: 401(k) retirement savings plan with matching company contributions, and cash balance retirement plans fully funded by the company.


Health and Wellness:


  • Short-term disability and term life insurance fully paid for by the company;
  • Up to 12 weeks of childbirth leave under STD policy.
  • One week of fully paid parental leave for all new parents, including adoptive and foster parents.
  • A variety of health insurance options, including premium-level family coverage and a pre-tax Health Savings Account with employer contributions. The Order's health plans do not cover abortion, sterilization, or contraception, and the Order has helped advocate for other employers who do not want to provide coverage.
  • Long-term disability insurance;
  • Dental insurance;
  • Vision insurance;
  • Health club membership reimbursement;
  • Employee Assistance Program


Nearest Major Market: New Haven
Nearest Secondary Market: Hartford