Distribution Processor

Location:

New Haven, CT, US, 06510

Category: Operations Support

Feel Good About Doing Good

The Knights of Columbus is a tax-exempt Catholic fraternal benefit society that provides financial security to members and their families through our life insurance, long-term care insurance, disability income insurance, investment and annuity products. Charity is at the core of our missions: our profits are donated to help those in need and to support our faith - $1.73B over the past ten years.

While we have many employees who are not Catholic, we follow the Church’s teachings in our investment strategies and our employee benefits. As part of our religious mission, we support the pro-life cause by contributing to the March for Life and pregnancy resource centers, we oppose assisted suicide and euthanasia, we are evangelists for the Catholic faith, and we help Christians who are facing religious persecution in the Middle East. We all work together to support our two million members as they volunteer to help others in their parishes and communities around the world.

Share Your Talent. Live Your Purpose.

We are a growing and purpose-driven community of professionals. Join us to discover how you can meet your goals and ours!

Overview

Accountable for processing of settlement options, immediate annuity contracts, Registered Retirement Income Funds (RRIF), and Systematic Withdrawal Options (SWO) and related EFT records pertaining to annuity distributions. Maintains related records and prepares reports. Fields inquiries about distributions, answers questions, and resolves inquires.

Core Responsibilities

Creates and maintains settlement options, RRIF, immediate annuity contracts, and Systematic Withdrawal Option (SWO) requests
Prepares and processes surrenders, partial withdrawals and general accounting transactions to fund distribution annuities
Processes unscheduled withdrawals, RRIF responses, beneficiary changes, death claims, related EFT records and other pertinent file maintenance required for distribution annuities
Handles complex calls and correspondence from clients, agents, law offices, beneficiaries; researches and resolves issues
Assists in preparation for scheduled reports and mailings including year-end work (i.e., statement valuations and annual statements)
Performs related duties as assigned

Skills Qualifications

Knowledge of KofC retirement plans/products (including Ratebook), insurance and annuity plans/products
Knowledge of basic accounting principles
Basic mathematical skills
Ability to pass data entry test
Data entry skills
Detail oriented; ability to determine and correct errors related to job duties
Communication skills
Customer service skills
Collaboration and teamwork Systems/Technical Knowledge:
Ability to use PC and related software, including Microsoft Outlook, Word, Excel and Access
Ability to enter and view data in policy administrative systems: Ingenium and CICS (Life 70) (including online accounting and Master Record)
Ability to use Imaging and workflow system: AWD
Ability to use illustration system to create illustrations: Navigator
Ability to use a calculator

Education

High school diploma
3 to 5 years of experience, prior annuities/retirement experience preferred

Compensation

Physical Demands

Must be able to remain in a stationary position for a majority of the workday.

KofC Cares

Our mission is focused on family and faith, and we support our employees in seeking a balanced life.

Employee benefits include:

Time Away: 13 paid holidays per year in addition to vacation and paid sick leave, and flexible workweek schedules.

Professional Development: Certifications, designation, and tuition reimbursement.

Retirement Benefits: 401(k) retirement savings plan with matching company contributions, and cash balance retirement plans fully funded by the company.

Health and Wellness:

Short-term disability and term life insurance fully paid for by the company;
Up to 12 weeks of childbirth leave under STD policy.
One week of fully paid parental leave for all new parents, including adoptive and foster parents.
A variety of health insurance options, including premium-level family coverage and a pre-tax Health Savings Account with employer contributions. The Order's health plans do not cover abortion, sterilization, or contraception, and the Order has helped advocate for other employers who do not want to provide coverage.
Long-term disability insurance;
Dental insurance;
Vision insurance;
Health club membership reimbursement;
Employee Assistance Program