Trainer and Instructional Designer of Field School


New Haven, CT, US, 06510

Category:  Insurance

Feel Good About Doing Good

The Knights of Columbus is a tax-exempt Catholic fraternal benefit society that provides financial security to members and their families through our life insurance, long-term care insurance, disability income insurance, investment and annuity products. Charity is at the core of our missions: our profits are donated to help those in need and to support our faith - $1.73B over the past ten years.


While we have many employees who are not Catholic, we follow the Church’s teachings in our investment strategies and our employee benefits. As part of our religious mission, we support the pro-life cause by contributing to the March for Life and pregnancy resource centers, we oppose assisted suicide and euthanasia, we are evangelists for the Catholic faith, and we help Christians who are facing religious persecution in the Middle East.  We all work together to support our two million members as they volunteer to help others in their parishes and communities around the world.


Share Your Talent. Live Your Purpose.

We are a growing and purpose-driven community of professionals. Join us to discover how you can meet your goals and ours!


Leads the development, implementation and continuous improvement of instructor led home office sales training including Virtual Schools and other monthly and quarterly webinar training. Consults with Director of Agent Schools and Sales Technology in aligning School curriculum with business requirements, objectives and strategies. Will work with internal and external Subject Matter experts to develop training programs and curriculum.  Will host schools and training and facilitate designated subject areas.  Coordinates with Agent Training Assistant all logistics for creating, scheduling, and administering assigned events. Evaluates event training effectiveness through Agent performance metrics and feedback.  Coordinates with Virtual Learning (University) team to design University tools to support learning.

Core Responsibilities

Coordinate assigned Schools and events scheduling, planning and operations.                                                                                                  

Develop the overall agenda, curriculum and course design for assigned events.

Facilitate with subject matter experts content development and presentation design.                                                                       

Liaison with training vendors on course development, and sales training methodologies.     

Hosts assigned training events      

Facilitates assigned training modules during events.                                  Identify curriculum refinements through post-School analytics to drive continuous improvement. 

Ideally assists in developing content for training and outreach associated with expanding the Hispanic market.

Skills Qualifications

  • Strong training design capabilities including ability to design overall training programs and individual content sections.  This includes ability to facilitate meetings and design sessions with internal and external subject matter experts.
  • Ability to present training programs and speak in public
  • Organization skills: ability to plan, maintain consistent progress against the plan, attention to quality, deadlines, and details.  This includes being able to create a project plan and provide reporting during project.
  • Knowledge of Life insurance, Annuity and Financial products.
  • Knowledge of the sales environment, agency operations, tools, processes, and best practices for Knights Agents
  • Ability to translate complex problems and concepts into training.
  • Excellent oral and written communication skills.
  • Passion to train the field, host and present training in a sales organization.
  • Ability to give and receive feedback
  • Ability to develop training materials and facilitate Spanish content for Bi-lingual agents and the Hispanic market a plus.


  • Bachelor’s degree required
  • Advanced degree preferred
  • 5 - 7 years of sales training experience in the financial service (insurance) industry.
  • Previous sales experience
  • Demonstrated expertise developing role-based training and development curriculum and programs.
  • Willingness to travel up to 25%.


The wage range for this role takes into account a broad array of factors that are considered in making compensation decisions, including but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs.  The range below applies as long as the work is performed in Connecticut; the Knights of Columbus reserves the right to adjust the wage range if the position is performed in another location.  At the Knights of Columbus, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $59,200.00 - $91,700.00.

Authorization to work in the United States is required

This position is not eligible for visa sponsorship. 

Physical Demands

KofC Cares

Our mission is focused on family and faith, and we support our employees in seeking a balanced life.


Employee benefits include:


Time Away: 13 paid holidays per year in addition to vacation and paid sick leave, and flexible workweek schedules.


Professional Development: Certifications, designation, and tuition reimbursement.


Retirement Benefits: 401(k) retirement savings plan with matching company contributions, and cash balance retirement plans fully funded by the company.


Health and Wellness:


  • Short-term disability and term life insurance fully paid for by the company;
  • Up to 12 weeks of childbirth leave under STD policy.
  • One week of fully paid parental leave for all new parents, including adoptive and foster parents.
  • A variety of health insurance options, including premium-level family coverage and a pre-tax Health Savings Account with employer contributions. The Order's health plans do not cover abortion, sterilization, or contraception, and the Order has helped advocate for other employers who do not want to provide coverage.
  • Long-term disability insurance;
  • Dental insurance;
  • Vision insurance;
  • Health club membership reimbursement;
  • Employee Assistance Program


Nearest Major Market: New Haven
Nearest Secondary Market: Hartford