Associate Director of Sales Training and Development

Location: 

New Haven, CT, US, 06510

Category:  Operations Support

Feel Good About Doing Good

The Knights of Columbus is a tax-exempt Catholic fraternal benefit society that provides financial security to members and their families through our life insurance, long-term care insurance, disability income insurance, investment and annuity products. Charity is at the core of our missions: our profits are donated to help those in need and to support our faith - $1.73B over the past ten years.

 

While we have many employees who are not Catholic, we follow the Church’s teachings in our investment strategies and our employee benefits. As part of our religious mission, we support the pro-life cause by contributing to the March for Life and pregnancy resource centers, we oppose assisted suicide and euthanasia, we are evangelists for the Catholic faith, and we help Christians who are facing religious persecution in the Middle East.  We all work together to support our two million members as they volunteer to help others in their parishes and communities around the world.

 

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We are a growing and purpose-driven community of professionals. Join us to discover how you can meet your goals and ours!

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Overview

Determines the training needs of the Agents and collaborates with Field Management leadership to set the training priorities for each year.  Plans, builds and leads comprehensive sales training and development programs that align with the Order’s goals. Evaluates training and development programs against sales productivity metrics, business impact, and return on investment. Oversees agent development, including implementation and design of home office schools and classroom and web-based field training. Collaborates with Field Performance Specialists, Regional Vice Presidents, and other regional resources on in-person training for Agents in the field.

Core Responsibilities

  • Identify sales skills and knowledge gaps in the Field Force.
  • Collaborate with Field Management leadership to determine training priorities and objectives.
  • Develop a comprehensive sales training strategy for the Agents aligned to the Order’s goals to address sales skills and knowledge gaps.
  • Draft a budget for all training programs and manage costs to ensure all programs stay within the budget.
  • Design and deliver high-quality sales training and development programs to the Agents.
  • Collaborate with the virtual agent talent development team on LMS-based curriculum (HR).
  • Assess and report on each training program’s effectiveness (ROI).
  • Manage a team of field trainers, instructional designers, and support personnel effectively.
  • Travel to Agencies to work with Agents and Field Management staff to improve sales.
  • Organize sales conferences and other in-person training programs for Agents, both in New Haven, CT and in other locations in the U.S. and Canada.

Skills Qualifications

  • Experience with Life Insurance, Annuity, Disability Insurance, Long Term Care Insurance, and Mutual Fund products.
  • Training design/development experience.
  • Platform training skills.
  • Excellent oral and written communication skills.
  • Management experience.
  • Microsoft Office including Word, Excel, PowerPoint.
  • Knights of Columbus membership or eligibility.

Education

Education:

  • Bachelor’s degree required (BA in Marketing or Communications preferred).
  • Advanced degree or certification in Instructional Design or Training preferred

Experience: 

  • Licensed to sell life insurance, annuity, disability insurance, long-term care insurance, and preferably mutual funds (Series 65 or equivalent)
  • 3 years or more as a leader of a sales training team.
  • Demonstrated expertise developing role-based training and development curriculum and programs.
  • Experience measuring and reporting on sales productivity.

Compensation

The wage range for this role takes into account a broad array of factors that are considered in making compensation decisions, including but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs.  The range below applies as long as the work is performed in Connecticut; the Knights of Columbus reserves the right to adjust the wage range if the position is performed in another location.  At the Knights of Columbus, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $104,500 - 172,400

Authorization to work in the United States is required.

This position is not eligible for visa sponsorship.

Physical Demands

Ability to travel as needed
Must be able to remain in a stationary position for a majority of the workday.

KofC Cares

Our mission is focused on family and faith, and we support our employees in seeking a balanced life.

 

Employee benefits include:

 

Time Away: 13 paid holidays per year in addition to vacation and paid sick leave, and flexible workweek schedules.

 

Professional Development: Certifications, designation, and tuition reimbursement.

 

Retirement Benefits: 401(k) retirement savings plan with matching company contributions, and cash balance retirement plans fully funded by the company.

 

Health and Wellness:

 

  • Short-term disability and term life insurance fully paid for by the company;
  • Up to 12 weeks of childbirth leave under STD policy.
  • One week of fully paid parental leave for all new parents, including adoptive and foster parents.
  • A variety of health insurance options, including premium-level family coverage and a pre-tax Health Savings Account with employer contributions. The Order's health plans do not cover abortion, sterilization, or contraception, and the Order has helped advocate for other employers who do not want to provide coverage.
  • Long-term disability insurance;
  • Dental insurance;
  • Vision insurance;
  • Health club membership reimbursement;
  • Employee Assistance Program

 


Nearest Major Market: New Haven
Nearest Secondary Market: Hartford