Organizational Change Management Associate

#LI-Onsite

Overview

The Organizational Change Management Associate (OCM) Associate will support the execution of the organization's change management framework across enterprise initiatives, working under the direction and guidance of the OCM and Internal Communications Director. The role will focus on completing routine assignments, coordinating deliverables, maintaining project documentation, and supporting stakeholder engagement and employee readiness activities.

Core Responsibilities

• Change Management Planning: Assist with the development and maintenance of change management plans, communications plans, training plans, and reinforcement activities.

• Change Impact and Readiness Assessments: Support impact assessments, stakeholder analyses, current-state assessments, and employee readiness activities.

• Stakeholder Engagement: Coordinate stakeholder engagement activities, support change champion networks, and assist with the development and execution of engagement roadmaps.

• Communications Support: Contribute to internal communications deliverables, including employee announcements, modernization updates, presentations, and other communication materials.

• Training and Reinforcement: Assist with training coordination, learning materials, surveys, and reinforcement plans to support employee adoption.

• Project Coordination and Measurement: Maintain schedules, documentation, surveys, and change success metrics; track key performance indicators and report progress to project leadership.

• Cross-Functional Collaboration: Partner with project managers, process leads, Corporate Communications, Training, HR/Organizational Development, and other stakeholders to support coordinated change delivery.

Skills Qualifications

Required Qualifications

• Strong written and verbal communication skills, with the ability to develop clear, concise, and audience-appropriate content.
• Strong organizational skills and attention to detail, with the ability to manage multiple assignments, priorities, and deadlines.
• Effective interpersonal and collaboration skills, including the ability to work with cross-functional teams and stakeholders.
• Proficiency with Microsoft 365 applications, including Word, PowerPoint, Excel, and Teams.
• Demonstrated ability to research, analyze information, solve problems, and translate information into actionable deliverables.
• Willingness to learn organizational change management (OCM) principles, methodologies, and tools.
• Ability to work independently on routine assignments while seeking guidance when needed.

Preferred Qualifications

• Familiarity with organizational change management, change readiness, stakeholder engagement, or organizational development concepts.
• Experience creating presentations, communications, job aids, training materials, or other employee-facing resources.
• Familiarity with project management practices, process improvement, or enterprise technology initiatives.
• Experience using collaboration and engagement platforms, such as Microsoft Teams, SharePoint, or Viva Engage.
• Ability to organize feedback, identify themes, and support reporting on engagement, adoption, or project progress.

Education

Required Education and Experience

• Bachelor’s degree in Communications, Business Administration, Organizational Development, Human Resources, Management, or a related field; or an equivalent combination of education and relevant experience.
• Demonstrated experience through academic projects, internships, employment, or other relevant activities involving communication, research, project coordination, or collaboration.
• Strong foundational knowledge of Microsoft 365 applications and the ability to develop professional written materials and presentations.

Preferred Education and Experience

• Coursework or academic experience in organizational change management, organizational development, communications, project management, business administration, or process improvement.
• Internship or professional experience supporting communications, change management, project coordination, employee engagement, or business transformation initiatives.
• Experience developing presentations, communications, documentation, training materials, or other resources to support organizational initiatives.
• Exposure to enterprise technology implementations, process improvement initiatives, or projects involving changes to business processes, systems, or ways of working.

Compensation

The wage range for this role takes into account a broad array of factors that are considered in making compensation decisions, including but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs.  The range below applies as long as the work is performed in Connecticut; the Knights of Columbus reserves the right to adjust the wage range if the position is performed in another location.  At the Knights of Columbus, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $58,500-$99,500.

Physical Demands

Authorization to work in the US is required.

This position is not eligible for visa sponsorship.