Senior Illustration Business Analyst (Contractor)

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#LI-Hybrid

Overview

Core Responsibilities

• Trains or provides appropriate training for more junior Analysts; coaches, provides feedback, counsels and motivates employees.
• Gathers and documents user requirements for the illustration system identifying issues, decisions, requirements, desired results and the changes and actions required to achieve results.
• Creates system specifications; documents all technical specifications and marketing and illustration regulations. Coordinates the appropriate reviews and obtains business and legal approval of the specifications.
• Using the actuarial test systems, Excel and Word creates report models to support and enhance text-based requirements, identify and validate requirements and document and communicate requirements. Coordinates the validation of model results with business sponsors.
• Conducts Unit level testing for the developers and System and Acceptance testing with and for the business. Tests specification deliverables to validate whether the requirements have been met; develops test scripts, test plans and test scenarios based on the as-is state as well as the to-be models to ensure that new functionality is correct; conducts regression testing to uncover any unexpected changes. Reviews, tracks and reports on test results.
• Supports the development of training materials and provides end user support, including assisting with user manuals and reference materials if needed. Assesses and evaluates all feedback from team members to ensure that the requirements necessary to correct any issues are addressed in future releases, iterations or versions of the product.

Skills Qualifications

• Solid knowledge of individual life insurance and annuity products, illustration compliance regulations, insurance taxation and product marketing concepts
• Excellent communication skills and business judgment. Ability to communicate technical information to a non-technical audience
• Excellent team working skills and ability to collaborate with other business areas
• Analytical and problem solving skills to identify and facilitate resolution of issues
• Ability to manage time to meet aggressive timelines
• Excellent organizational skills with a commitment to detail
• Ability to identify critical success factors for effective and timely project completion and ability to maintain focus on these critical path items
• Can identify issues in advance and address them prior to their having an adverse impact on project schedules
• Ability to track outstanding issues and follow-up for successful resolution
• Ability to work independently
• Ability to analyze major issues which have company-wide scope
• Strong math skills Preferred:
• Long-term care insurance and disability income insurance knowledge a plus
• Knowledge of quality assurance approaches, challenges and methods desirable Systems/Technical Knowledge:
• Strong computer skills including spreadsheet, word processing, issue tracking software (e.g. Team Track) and Actuarial test system experience
• Navigator illustration software, KofC illustration software (in-force illustrations)

Education

• BA or BS with emphasis on computer science or business
• 5+ years of related insurance industry, accounting and finance experience or equivalent combination of training and experience

Physical Demands