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Transformation Advisor

Location: 

New Haven, CT, US, 06510

Category:  Operations Support

Feel Good About Doing Good

The Knights of Columbus is a tax-exempt Catholic fraternal benefit society that provides financial security to members and their families through our life insurance, long-term care insurance, disability income insurance, investment and annuity products. Charity is at the core of our missions: our profits are donated to help those in need and to support our faith - $1.73B over the past ten years.

 

While we have many employees who are not Catholic, we follow the Church’s teachings in our investment strategies and our employee benefits. As part of our religious mission, we support the pro-life cause by contributing to the March for Life and pregnancy resource centers, we oppose assisted suicide and euthanasia, we are evangelists for the Catholic faith, and we help Christians who are facing religious persecution in the Middle East.  We all work together to support our two million members as they volunteer to help others in their parishes and communities around the world.

 

Share Your Talent. Live Your Purpose.

We are a growing and purpose-driven community of professionals. Join us to discover how you can meet your goals and ours!

Overview

Supports and executes enterprise-wide transformation including strategic business programs and operational projects as part of a business improvement services group.  Drives projects in conjunction with internal customers to support corporate initiatives resulting in top-line growth, better customer / employee experience and/or operational efficiencies. Participates in the following engagement activities and outcomes: project scoping, prioritization, and initiation; best practice research; data analysis; current state assessment; vendor analysis; future state solution design and recommendations; project execution; program and project management; organizational change management analysis and implementation; and post-execution review.

Core Responsibilities

•    Participate in and execute an enterprise-wide, large scale modernization program driving change in business capabilities through the implementation of new business processes and technology platforms.  Focus on business capability and operating model changes, and organizational change management required to support modernization across the company
•    Provide planning, consulting and facilitation support to assess and prioritize improvement programs and projects. Collaborates with stakeholders; collects, synthesizes and analyzes data; develops cost / benefits analyses and business cases; supports implementations and executes projects; creates executive presentations and reports; supports development of findings and recommendations. 
•    Support operational improvement initiatives including processes, automation, robotics, workflow.
•    Conducts functional area reviews and data-driven analysis to identify and implement improvements across processes, productivity, roles and responsibilities, etc.

Skills Qualifications

Required:
•    Knowledge of target operating model design and implementation
•    Knowledge of and experience in organizational change management 
•    Experience in consulting and program / project management preferred
•    Knowledge of and experience in the life insurance industry preferred
•    Ability to think strategically and critically
•    Experience with process analysis and improvement
•    Strong verbal and written communication skills and ability to work in a team-oriented environment
•    Functions with a high degree of independence – can identify, analyze and evaluate needs and problem solve
•    Ability to accept change easily and acts as a change agent
•    Digital/automation tools, CRM platforms, ERP platforms
•    Experience with strategy definition and implementation

Education

Required:
•    Bachelor’s Degree in Business or IT
•    2+ years as a client-facing consultant or in an internal consulting group within an insurer; 3-5+ years of total experience

    Preferred:
•    Lean Six Sigma and program/project management experience

Physical Demands

Must be able to remain in a stationary position for a majority of the workday.

KofC Cares

Our mission is focused on family and faith, and we support our employees in seeking a balanced life.

 

Employee benefits include:

 

Time Away: 13 paid holidays per year in addition to vacation and paid sick leave, and flexible workweek schedules.

 

Professional Development: Certifications, designation, and tuition reimbursement.

 

Retirement Benefits: 401(k) retirement savings plan with matching company contributions, and cash balance retirement plans fully funded by the company.

 

Health and Wellness:

 

  • Short-term disability and term life insurance fully paid for by the company;
  • Up to 12 weeks of childbirth leave under STD policy.
  • One week of fully paid parental leave for all new parents, including adoptive and foster parents.
  • A variety of health insurance options, including premium-level family coverage and a pre-tax Health Savings Account with employer contributions. The Order's health plans do not cover abortion, sterilization, or contraception, and the Order has helped advocate for other employers who do not want to provide coverage.
  • Long-term disability insurance;
  • Dental insurance;
  • Vision insurance;
  • Health club membership reimbursement;
  • Employee Assistance Program

 


Nearest Major Market: New Haven
Nearest Secondary Market: Hartford