Quality Assurance Specialist

#LI-Hybrid

Overview

The Quality Assurance Specialist plays a critical role in maintaining the quality, consistency, and integrity of Knights of Columbus underwriting processes. This role offers an excellent opportunity to build foundational auditing and underwriting experience in a collaborative, fast-paced environment. The auditor partners closely with underwriting, operations, and internal audit leadership to assess risk, test controls, ensure process compliance, and support ongoing process improvements.

Core Responsibilities

• Conduct audits and quality checks on underwriting work to ensure accuracy, completeness, and adherence to established guidelines.
• Provide constructive feedback to underwriters and contribute to continuous improvement initiatives.
• Evaluate compliance with underwriting policies, procedures, and regulatory requirements.

• Work closely with the Chief Underwriter to assess risks, test internal controls, and identify weaknesses or deficiencies for presentation to control owners and business partners.
• Perform and document process walkthroughs to understand the risk and control environment and identify improvement opportunities.
• Assist in the development of audit programs, risk assessments, work papers, and formal audit findings.
• Complete operational, financial, and technology audits in accordance with professional auditing and accounting standards.
• Assist with data governance reporting, including the preparation of periodic reports and key metrics.
• Support the Chief Underwriter with drafting audit reports and presenting findings to senior leadership, including the VP of Internal Audit.
• Participate and/or support department initiatives and project work, including:
  • Underwriting or audit process improvements
  • Cross-functional projects that impact underwriting quality, controls, or reporting

Skills Qualifications

Required:

• Senior Underwriting risk assessment skills, analytical, and problem-solving skills
• Underwriting audit, quality assurance, and reporting experience
• General knowledge of life systems, underwriting procedures, and insurance company operations required
• Excellent written and verbal communication
• Ability to work independently and collaboratively
• Attention to detail and commitment to quality
• Interest in underwriting, auditing, risk management, or insurance operations
• Proficiency in data analysis tools or willingness to learn

Education

Required:

• BS degree
• Minimum 5+ years of experience

Compensation

The wage range for this role takes into account a broad array of factors that are considered in making compensation decisions, including but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs.  The range below applies as long as the work is performed in Connecticut; the Knights of Columbus reserves the right to adjust the wage range if the position is performed in another location.  At the Knights of Columbus, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $69,600 - $115,000.

Authorization to work in the United States is required

This position is not eligible for visa sponsorship. 

Physical Demands