Senior Business Analyst
US
Feel Good About Doing Good
The Knights of Columbus is a tax-exempt Catholic fraternal benefit society that provides financial security to members and their families through our life insurance, long-term care insurance, disability income insurance, investment and annuity products. Charity is at the core of our missions: our profits are donated to help those in need and to support our faith - $1.73B over the past ten years.
While we have many employees who are not Catholic, we follow the Church’s teachings in our investment strategies and our employee benefits. As part of our religious mission, we support the pro-life cause by contributing to the March for Life and pregnancy resource centers, we oppose assisted suicide and euthanasia, we are evangelists for the Catholic faith, and we help Christians who are facing religious persecution in the Middle East. We all work together to support our two million members as they volunteer to help others in their parishes and communities around the world.
Share Your Talent. Live Your Purpose.
We are a growing and purpose-driven community of professionals. Join us to discover how you can meet your goals and ours!
Overview
Core Responsibilities
- Evaluate business processes anticipating requirements, uncovering areas for improvement, and eliciting requirements for change.
- Lead ongoing reviews of business processes and develop optimization strategies.
- Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
- Prepare business cases which define potential benefits, options for achieving
- these benefits through development of new or changed processes, and associated business risks.
- Assist with the interpretation of user requirements into feasible options and communicate this back to the business stakeholders.
- Prepare effort estimation.
- Perform requirements analysis. Document and Communicate the results of the analysis.
- Translate business requirements into functional requirements in a clear manner that is comprehensible to developers/the project team.
- Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
- Develop and utilize standard templates to accurately and concisely write requirements specifications.
- Create process models, specifications, diagrams, and charts to provide direction to business owner(s), developers and/or the project team.
- Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
- Select, adopt and adapt appropriate business analysis methods, tools and techniques; selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.
- Collaborate with stakeholders at all levels, conducting of investigations for strategy studies, business requirements specifications and feasibility studies.
- Provide leadership, training, coaching, and guidance to junior staff.
- Collaborate with ITS teams and business partners to evaluate and prioritize work.
- Triage and analyze incidents and problems. Provide clear analysis results including business impact.
- Assist test analyst(s) with testing duties as necessary.
- On-Call and/or after-hours work required.
Skills Qualifications
- Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development
- Exceptional analytical and conceptual thinking skills
- Ability to influence stakeholders and work closely with them to determine acceptable solutions
- Excellent documentation skills
- Fundamental analytical and conceptual thinking skills
- Experience creating detailed reports and giving presentations
- Excellent planning, organizational, and time management skills
- Ability to create systematic and consistent requirements specifications in both technical and user-friendly language
- Exceptional analytical and statistical skills with the ability to apply them to systems issues and products as required
- Ability to translate business requirements of packaged solutions
- Ability to research and understand packaged solution upgrades both minor and major. Translates the technical upgrade documentation into business terms the end-user can understand to make decision on. Makes recommendation on these upgrades.
- Experience in in Agile, Waterfall, and Hybrid environments
- Understanding of application development and software development life cycle concepts
- Effectively participates in teams and moves the team toward completion of goals Systems/Technical Knowledge:
- Basic Technical understanding of the digital platform, cloud applications, web services, server-side components and APIs
- Data analysis skills including ability to perform ad hoc SQL queries
- Competency in Microsoft applications including Word, Excel, PowerPoint Visio and Outlook
Education
Required:
- BS or BA with emphasis in computer science, information systems or business administration
- 5-7 years or more years related work experience with focus on Life/Annuity Insurance
- Certification of Competency in Business Analysis (CCBA) and/or Certified Business Analysis professions (CBAP) preferred, but not required
Compensation
The wage range for this role takes into account a broad array of factors that are considered in making compensation decisions, including but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The range below applies as long as the work is performed in Connecticut; the Knights of Columbus reserves the right to adjust the wage range if the position is performed in another location. At the Knights of Columbus, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $85,400-$140,900.
Physical Demands
Authorization to work in the United States is required
This position is not eligible for visa sponsorship
KofC Cares
Our mission is focused on family and faith, and we support our employees in seeking a balanced life.
Employee benefits include:
Time Away: 13 paid holidays per year in addition to vacation and paid sick leave, and flexible workweek schedules.
Professional Development: Certifications, designation, and tuition reimbursement.
Retirement Benefits: 401(k) retirement savings plan with matching company contributions, and cash balance retirement plans fully funded by the company.
Health and Wellness:
- Short-term disability and term life insurance fully paid for by the company;
- Up to 12 weeks of childbirth leave under STD policy.
- One week of fully paid parental leave for all new parents, including adoptive and foster parents.
- A variety of health insurance options, including premium-level family coverage and a pre-tax Health Savings Account with employer contributions. The Order's health plans do not cover abortion, sterilization, or contraception, and the Order has helped advocate for other employers who do not want to provide coverage.
- Long-term disability insurance;
- Dental insurance;
- Vision insurance;
- Health club membership reimbursement;
- Employee Assistance Program