Training Specialist, Virtual Training and Content Developer

Overview

Core Responsibilities

• Writes and develops content and instructional design for all virtual training programs and tools housed on the Learning Management System. Training programs consist of content related to each role in the Field including Field Agents, General Agents, Sales Managers, and Agency Administrators. Content may relate to products, systems, and the sales process.
• Assist in issuing, updating, and administering content housed on the Learning Management System.
• Coordinates with internal personnel, Field Force, and subject matter experts to gather content and the apply it to areas such as webinars, resources, eLearning modules, and videos.
• Manage multiple projects with tight deadlines and deliver accurate, effective content by established deadlines.
• Ensure all-around consistency, accuracy and adherence to style and brand standards across all content created by yourself and other team members.
• Stay current on latest content trends and techniques for creating effective and engaging content.
• Assist Director with vendor management.
• Performs other duties as assigned.

Skills Qualifications

• Knowledge of KofC insurance and annuity products
• Ability to communicate and collaborate effectively with internal and external resources
• Understanding of virtual training and Learning Management Systems, conducting and editing
• Research intellectual content to be utilized and applied
• Coordinate and facilitate meetings with subject matter experts
• Ability to consistently produce top quality content under tight deadlines Preferred:
• Web training design and development experience desirable. Systems/Technical Knowledge:
• Microsoft Office including Word, Excel, PowerPoint, Publisher
• Articulate 360 Suite
• Storyline 360, Replay 360, Rise 360
• Pinpoint LMS platform
• Adobe Photoshop
• Adobe Premier Pro
• Ingenium

Education

• BS or BA degree or requisite experience
• 5+ years of related experience or equivalent Preferred:
• Design and Training Certifications preferred

Compensation

The wage range for this role takes into account a broad array of factors that are considered in making compensation decisions, including but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs.  The range below applies as long as the work is performed in Connecticut; the Knights of Columbus reserves the right to adjust the wage range if the position is performed in another location.  At the Knights of Columbus, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $59,200-$91,700.

Physical Demands